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Crisis Communications for Maritime & Offshore Brands

← What We Do

Protect your reputation, respond with clarity and manage critical situations with confidence.

In the maritime and offshore industries, crises can escalate quickly — from operational incidents and safety concerns to environmental issues, cyber threats and corporate challenges. In these moments, the way you communicate is just as important as the way you respond operationally.

At Wake Media, we support maritime organisations with crisis communications planning, rapid response messaging and expert guidance. Working alongside specialist partners, we help you navigate high-pressure scenarios with clarity, consistency and control, protecting your brand reputation when it matters most.

How We Support Maritime Crisis Communications

We provide both proactive and reactive support, ensuring you are prepared before a crisis occurs — and well-equipped to respond if and when it does.

Our crisis communications services include:

Crisis Communications Capabilities

– Scenario planning and risk mapping
– Crisis communication strategies and protocols
– Holding statements and rapid response messaging
– Stakeholder communication planning
– Media handling guidance and press engagement
– Spokesperson preparation and briefing
– Social media monitoring and response strategy
– Post-incident communication review and analysis
– Integration with PR and corporate communication teams

As a result, we help maritime organisations maintain trust, protect relationships and minimise reputational damage during critical events.

Why Maritime Brands Choose Wake Media for Crisis Communications

Crisis communication in maritime requires specialist understanding of operational risk, regulatory environments and industry sensitivities. We bring deep sector knowledge and a calm, structured approach to support your teams throughout the entire process.

We help maritime organisations:

  • – Communicate clearly under pressure
  • – Respond quickly and accurately
  • – Manage media and stakeholder expectations
  • – Prepare leadership teams for high-stakes communication
  • – Maintain reputation across global markets
  • – Navigate complex, technical and sensitive issues

With a clear crisis plan in place, your organisation is better equipped to act decisively, transparently and responsibly.

Read our case study and discover how we helped a leading maritime brand with its crisis continuity planning.

Need Support Preparing for or Managing a Crisis?

Let’s build a crisis communications strategy that protects your reputation and supports confident decision-making.

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Crisis Communication FAQs
What types of crises do you support?

We assist organisations facing operational incidents, safety issues, environmental events, cyber breaches, legal matters, corporate changes and other high-stakes situations requiring strategic communication.

Can you help us prepare before a crisis happens?

Yes. Preparation is essential. We create crisis communication plans, scenario frameworks, holding statements and guidelines to ensure your team is ready to respond effectively.

Do you provide real-time crisis communication support?

Absolutely. We work with expert partners to provide rapid response messaging, media liaison, spokesperson support and guidance throughout the incident.

How do you manage media during a crisis?

We help you prepare messaging, manage incoming media enquiries, coordinate interviews and issue updates to ensure clarity, accuracy and professionalism.

What happens after a crisis is resolved?

We conduct a review of communication effectiveness, stakeholder response and media coverage, providing recommendations to strengthen future crisis readiness.

Case Studies

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